Client Experiences

Client Background:

Sarah, a clinical psychologist + single mother, struggled to balance her professional responsibilities with raising her three children. Her practice's inefficiencies exacerbated her stress + limited her availability for her children.

Challenges:

• Inefficient practice management consuming excessive time + bandwidth
• Limited personal time leading to stress at home
• Desire to be a better parent while maintaining a professional career

Solutions Provided:

• Implemented customized workflow optimizations to reduce administrative overhead
• Trained on the use of technology for remote therapy sessions to reduce in-office hours
• Mentored on balancing professional + personal life, including time management strategies

Results:

• Cut down office hours by 20%, increasing time spent with children
• Improved mental health + parenting satisfaction
• Reported higher client satisfaction + retention rates

"Finding the right balance seemed impossible until I started working with Leigh. Now, I'm not only a better psychologist but also a better mother." - Sarah

Client Background:

Dr. Jennings, a seasoned psychiatrist, wanted to expand her practice but was concerned about the potential increase in stress + reduction in personal time, as she was already feeling the pressure of her existing workload.

Challenges:

• Concerns about increasing workload affecting personal well-being
• Inefficient processes hindering practice expansion
• Desire to scale without compromising quality of care

Solutions Provided:

• Coached Laura through the UNCHARTED Greenprint designed for scaling practices, focusing on innovative + sustainable growth
• Implemented advanced practice management software to streamline operations
• Coached on leadership development + team management to delegate responsibilities effectively

Results:

• Successfully added two new providers + one admin staff member to her practice without increasing her own hours
• Improved operational efficiency, reducing time spent on administrative tasks by 35%
• Maintained a high quality of care with improved patient + staff satisfaction

"With the strategic guidance + tools I received in the program, I was able to grow my practice sustainably + continue to enjoy my personal life. I wish I'd done it so much sooner!!" - Laura

Client Background:

Dr. Cole, a clinical psychologist, was on the verge of burnout due to heavy caseloads + administrative burdens. He felt his passion for psychology waning + was contemplating a post-pandemic career change.

Challenges:

• Severe burnout + disillusionment with his profession
• Administrative burdens consuming much of his time
• Difficulty managing + retaining clients effectively

Solutions Provided:

• Enrolled in the REIGNITE Greenprint program to address personal + professional burnout
• Redesigned his service offerings to focus moe on his areas of passion + expertise
• Implemented a client management system to enhance client engagement + retention

Results:

• Reduced symptoms of burnout + renewed passion for his practice + career
• Increased client retention rate by 40% within six months
• Streamlined operations, allowing more time for personal interests + continuing education

"I was close to giving up, but the tailored solutions + ongoing support from Leigh helped me rediscover my passion + control of my practice." - Henry

Client Background:

Lisa, a social worker+ dedicated community mental health advocate, established her private practice to provide accessible mental health services. Despite her clinical expertise, Lisa faced challenges managing her practice due to limited business management experience.

Challenges:

• Unclear about the full scope of her responsibilities as a business owner + practice manager
• Lacked knowledge in the higher order nuances of practice management + administrative support functions
• Struggled with mindset issues that affected her confidence + decision-making

Solutions Provided:

• Coached through the FOUNDATIONS Greenprint program where she received comprehensive training on the responsibilities of a private practice owner + practice manager in the mental healthcare industry
• Advanced lessons in practice management, covering aspects such as financial planning, compliance, and risk management
• Intensive mindset coaching to address self-doubt, imposter syndrome, + maladaptive beliefs, fostering a resilient + proactive business mentality

Results:

• Developed a clear understanding + confidence in her role as a practice manager, which led to more structured + efficient operations
• Implemented effective management strategies that reduced administrative time by 20%, allowing more focus on client care
• Achieved significant personal growth, which reflected in her practice's culture + client interactions, enhancing overall satisfaction + patient retention

"Joining the Foundations Greenprint program was a turning point for me. Not only did I gain a solid grasp of managing my practice, but the mindset work also transformed how I view challenges + opportunities. I now feel equipped + confident in leading my practice towards greater success + impact." - Lisa